Case Study

Improper Maintenance Avoided over $30,000

Commercial Bakery

Case Study

Mechanical Breakdown

Services Provided

Cause of Loss
Repair vs. Replace
Solutions Provider
Component Testing & Validation

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The Situation

A commercial bakery experienced a mechanical failure when a gearbox on a bread cutting machine stopped functioning during active production. The equipment, used up to five hours per day year-round, is critical to forming consistent dough sizes for large-scale operations.

Following the breakdown, the insured shifted production to alternate equipment and manual processes, resulting in increased labor demands and operational inefficiencies. Initial repair estimates exceeded $40,000, with parts requiring international sourcing and extended lead times.

 

Equipment Impacted

  • Bread Cutting Machine
  • Gearbox Assembly
  • Drive Components
  • Lubrication System

Value-Driven Solutions

Root Cause Identification

An oil analysis confirmed that the gearbox failure resulted from the use of incorrect lubricant. Viscosity levels were outside manufacturer specifications, leading to internal wear and component failure.

Technical Validation of Repair Scope

Coordinated with the OEM and specialists to evaluate repair vs. replace options, confirming that full gearbox replacement was the most appropriate and cost-effective solution.

Defensible Documentation

Provided clear, evidence-backed findings and cost validation to support claim handling and ensure alignment with industry standards.

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The Results

Cause of Loss Clarified

Confirmed the transducer was fully functional when properly calibrated.

Eliminated Faulty Component Claim

Removed the reported component as the cause of loss.

Defensible Findings

Delivered laboratory-supported results aligned with OEM specifications.

 

Case Studies

Real Claims, Real Results

Fire Damage on Aluminum Casing Line

Solution to Repair Instead of Replace Reduced Claim By $1.5M

Breakdown of CNC Machine

Repair vs. Replace Solution Reduces Claim By $600,000

Damaged Car Wash Systems

Reduced Claim by $32K

Damaged in Transit - Corrugated Box Making Machine

Missing seals and transit mishandling

Explosion at Condo Association

$1M+ in Equipment Retained Through Repair vs. Replace

Explosion at Ethanol and Ethanol Co-Products Plant

Claim Reduction Over $9M

Explosion at Ethanol and Ethanol Co-Products Plant

Reduced Claim By Nearly $6M

Explosion in Saturator Converting Line

Prevented $12 million in Business Interruption

Fire at Chemical Processing Facility

Lead Time and Reduction by Over $15M

Fire at Livestock Rendering Plant

Uncovered $4.5M in Betterments

Fire Damage at Concrete Batch Plant

Repair vs. Replace Significantly Reduces Claim Costs

Fire Damage on Film Line

Lead Time Cut by 14 Months, Reducing Costs by Over $1.5 Million

Fire Damage on Metal Processing Equipment

Reduced Claim Cost by over $700,000

Fire Damage with Healthcare Equipment

97% Reduction in the Claim

Fire in Electrical Control Systems

Reduced Claim by Nearly $1M

Fire Loss of Life Science Equipment

Reduced Claim Costs More Than $3.5M

Fire/Water Damage at Aluminum Beverage Can Manufacturing

Result in Reduced Claims Cost of Nearly $3M

Flood Loss at Indoor Water Park

Reduced Claim by $400k with Pre-existing Findings

Freezing Pipes & Water Damage In Boiler System

Solution to Repair Mitigates BI and Reduces Claim Over $85,000

Hail Storm at Manufacturing Facility

$11k Repair Instead of $800k Replacement

Lighting Surge at Packaging and Printing Facility

Restoring to Pre-loss Reduced Claim by $2.9M

Liquid Egg Packaging Equipment

Actual Cause of Loss Determined Serviceable

Mechanical Breakdown at Gun Manufacturing Facility

Reduced Business Interruption by 14 weeks

Mechanical Failures on Horizontal Grinder

Identified Failures Stemming from Inadequate Repairs

Tornado Hits Agricultural Equipment Manufacturer

ROM Reduced by Millions with ILC’s Involvement

Water Damage at Chemical Feed Water Line

$1.6M Reduction in Pre-existing Conditions

Water Damage to MRI Machine

Medical Equipment Repair Costs Reduced by over $100,000.

Water Damage with Fire Pump System

Reduced Repair Cost by almost $4k

The Experts Behind the Best Outcome.

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