Reduced Claim by $400k with Pre-existing Findings
Flood Loss at Indoor Water Park
Case Study
Flood
Services Provided
Betterment Reduction
BI-Mitigation
The Situation
After a flood incident, ILC was assigned to conduct a comprehensive inspection of the mechanical rooms at an indoor water park resort. A complete assessment of the mechanical rooms that housed the motors, and pumps, water conditioning equipment, and electrical distribution system was necessary. The insured was claiming that the entire electrical distribution system needed replacing at an estimated cost of materials alone at $260,000.
Equipment Impacted
- Motors
- Water Conditioning Equipment
- Pumps
- Electrical Distribution System
Value-Driven Solutions
Immediate Site Access Preserved Critical Evidence
By accessing the site immediately following the flood, ILC quickly identified damaged electrical distribution equipment and documented corrosion that existed above the high-water line.
Accurate Scope Definition Prevented Overreplacement
ILC determined that the electrical contractor’s $500,000 replacement estimate included equipment affected by corrosion that predated the flood. Using detailed documentation of pre-existing conditions, ILC successfully limited the scope of flood-related repairs.
Minimized Downtime and Business Interruption
Through targeted repairs and coordinated restoration efforts, ILC limited the water park’s downtime to just two days, allowing operations to resume quickly and minimizing revenue loss.
The Results
Accurate Damage Attribution
ILC’s early intervention allowed for a clear distinction between flood-related damage and pre-existing corrosion caused by chlorinevapor exposure, ensuring only loss-related damage was included in the claim.
Cost Savings
By identifying equipment damage that predated the flood event, ILC helped the client avoid unnecessary replacements, resulting in an82% reduction in repair costs.
Minimal Operational Disruption
A focused repair strategy enabled a two-day turnaround, keeping the business operational and significantly minimizing business interruption.
Real Claims, Real Results