Case Study

Repair vs. Replace Solution Reduces Claim By $600,000

Breakdown of CNC Machine

Case Study

Machine Breakdown

Services Provided

Repair vs. Replace
Expert Analysis

The Situation

ILC machinery consultants were engaged to evaluate damage to a CNC machine at a concrete batch plant following an alleged mechanical failure. The objective was to determine whether the machine could be restored to pre-loss condition, define the scope and cost of repairs, establish a repair timeline, and provide accurate Replacement Cost Value (RCV) and Actual Cash Value (ACV) valuations.

Equipment Impacted

  • CNC Machine

Value-Driven Solutions

Restorability Evaluation

A thorough inspection and engineering assessment were performed to evaluate the condition of the CNC equipment. The examination process focused on identifying failed components, verifying operational integrity, and determining whether restoring to pre-loss condition was technically feasible.

 

 

Accurate Cause of Loss Determination

Technical analysis of the damaged spindle and surrounding machine components was conducted to identify the origin of the defect. Operational and mechanical factors were reviewed to determine whether the damage resulted from internal equipment failure or external operational influences.

 

Repair Strategy Development

An extensive vendor qualification process was performed to identify specialized repair providers capable of restoring the CNC equipment to pre-loss condition. Repair scope, cost projections, and restoration timelines were evaluated to ensure an effective and reliable repair strategy.

 

Breakdown of CNC Machine2

The Results

Operator Error Identification

The investigation confirmed that the machine defect was caused by operator error rather than an internal mechanical failure, providing a defensible cause of loss determination.

Confirmed Equipment Restorability

The evaluation determined that restoration of the CNC machine to pre-loss condition was feasible, allowing stakeholders to proceed with repair rather than replacement.

Significant Claim Cost Reduction

A qualified repair solution was secured with a total repair cost of $134,000 compared to the insured’s replacement estimate of $750,000, reducing the claim by approximately $616,000 while restoring full machine functionality.

 

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