Case Study

Solution to Repair Mitigates BI and Reduces Claim Over $85,000

Freezing Pipes & Water Damage In Boiler System

Case Study

Freezing Pipes
Water Damage

Services Provided

Repair vs. Replace
BI-Mitigation

The Situation

A torrential rainstorm flooded the lower level of a large commercial property, causing significant water damage to the building’s boiler system. ILC was engaged to audit the system, verify flood-related damage, evaluate repair versus replacement options, and determine the costs associated with restoring the operations.

Equipment Impacted

  • Boiler System
  • Pumps
  • Electrical Components
  • Wiring
  • Gas Connections
  • Burner Components

Value-Driven Solutions

Damage Verification and Water Line Analysis

A detailed equipment audit was conducted to identify the extent of flood damage. Water line markings, photographic documentation, and component-level inspections were used to distinguish affected pumps, electrical components, wiring, gas connections, and burner assemblies from undamaged equipment located above the flood line.

Restoration Planning

Appropriate repair vendors were vetted and coordinated to perform targeted restoration work focused solely on flood-impacted components. The repair plan prioritized restoring the boiler system to pre-loss condition while minimizing downtime and controlling costs.

 

 

Equipment Restoration Oversight

ILC personnel closely monitored schedule adherence, proactively addressing delays by quickly identifying and removing barriers, which significantly improved project timelines.

Freezing Pipes & Water Damage In Boiler System

The Results

Confirmed Partial Repair Strategy

The evaluation verified that only components located at or below the floodwater line required replacement, allowing unaffected portions of the boiler system to remain in service.

Substantial Cost Reduction

Targeted repairs were validated at just under $12,000 compared to the proposed full replacement cost of nearly $100,000, resulting in a cost reduction of approximately $87,000.

Accelerated Operational Recovery

The focused repair approach reduced restoration time and enabled the facility to resume operations faster than a full system replacement would have allowed.

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