Medical Equipment Repair Costs Reduced by over $100,000
Water Damage to MRI Machine
Case Study
Water Damage
Services Provided
Expert Analysis
Solution Based Results
The Situation
Damage to an MRI machine necessitated a comprehensive evaluation to determine the extent of the damage and the feasibility of restoring the machine to its pre-loss condition. The OEM inspection estimated repair costs at $108,000, raising concerns about the accuracy of the estimate.ILC was engaged to perform an independent inspection, review the OEM repair estimate, and secure an alternative repair evaluation to determine the most cost-effective and technically appropriate restoration strategy.
Equipment Impacted
- MRI Machine
Value-Driven Solutions
Equipment Diagnostic and Verification
An on-site inspection and diagnostic sweep of the MRI system was performed to evaluate operational functionality and confirm the extent of damage. The evaluation focused on verifying the actual condition of the equipment and determining whether the OEM repair scope aligned with the documented findings.
Estimate Procurement and Validation
A qualified independent repair provider was engaged to conduct a secondary inspection and prepare an alternative repair estimate. This process ensured that repair recommendations were technically justified and reflected accurate restoration requirements.
OEM Repair Scope and Cost Analysis
The manufacturer’s repair estimate was reviewed and compared against independent findings to identify potential overstatements in scope and pricing. The analysis focused on validating the necessity of repair and confirming cost-effectiveness.
The Results
Verified Repair Requirements
The independent inspection confirmed that the MRI system required significantly fewer repairs than originally proposed, establishing a technically supported and defensible repair scope.
Claim Cost Reduction
The repair estimate was reduced from $108,000 to approximately $6,000, resulting in a loss reduction of approximately $102,000.
Loss Resolution and Damage Mitigation
Prompt inspection and independent verification supported faster claim resolution, minimized the risk of additional equipment damage, and helped restore system functionality more efficiently.
Real Claims, Real Results