Case Study

97% Reduction in the Claim

Fire Damage with Healthcare Equipment

Case Study

Fire

Services Provided

BI Mitigation
Repair vs. Replace

Fire Damage with Healthcare Equipment
Fire Damage with Healthcare Equipment
Fire Damage with Healthcare Equipment
Fire Damage with Healthcare Equipment

The Situation

Damage was reported to two healthcare machines at a spa in New Mexico following two separate fire incidents that allegedly impacted the lower sections of each unit, rendering them inoperable per the insured. ILC conducted a visual inspection to assess the extent of the damage, evaluated whether the machines could be repaired or required replacement, compiled an inventory of affected equipment and components, and reviewed all vendor proposals.

Equipment Impacted

  • Healthcare Spa Machines

Value-Driven Solutions

Independent Equipment Damage Verification

ILC conducted a detailed inspection of both machines and determined there was no evidence of fire damage or electrical arcing, challenging the initial assumption that the equipment was inoperable.

OEM Collaboration and Technical Validation

ILC questioned the OEM’s original findings and worked directly with the manufacturer to confirm that no internal fire-related damage was present. The machines were sent back to the OEM for further evaluation and formal repair quote development.

BI Mitigation Through Proactive Planning

To minimize downtime, ILC coordinated the use of OEM loaner units and closely monitored authorization, shipping, and logistics to ensure a timely transition while the insured’s machines were evaluated and repaired.

Fire Damage with Healthcare Equipment

The Results

Avoided Unnecessary Equipment Replacement

Post-OEM inspection confirmed that repairs totaling $8,300 were sufficient, eliminating the need for a $350,000 full equipment replacement.

Significant Claim Cost Reduction

ILC’s value-added consulting resulted in a 97.5% reduction in claim costs, delivering substantial savings for the client.

Accelerated Return to Operations

Through coordinated logistics and loaner equipment, the insured maintained operations during the repair process, significantly reducing business interruption and expediting the return to full service.

Case Studies

Real Claims, Real Results

Fire Damage on Aluminum Casing Line

Solution to Repair Instead of Replace Reduced Claim By $1.5M

Breakdown of CNC Machine

Repair vs. Replace Solution Reduces Claim By $600,000

Damaged Car Wash Systems

Reduced Claim by $32K

Damaged in Transit - Corrugated Box Making Machine

Missing seals and transit mishandling

Explosion at Condo Association

$1M+ in Equipment Retained Through Repair vs. Replace

Explosion at Ethanol and Ethanol Co-Products Plant

Claim Reduction Over $9M

Explosion at Ethanol and Ethanol Co-Products Plant

Reduced Claim By Nearly $6M

Explosion in Saturator Converting Line

Prevented $12 million in Business Interruption

Fire at Chemical Processing Facility

Lead Time and Reduction by Over $15M

Fire at Livestock Rendering Plant

Uncovered $4.5M in Betterments

Fire Damage at Concrete Batch Plant

Repair vs. Replace Significantly Reduces Claim Costs

Fire Damage on Film Line

Lead Time Cut by 14 Months, Reducing Costs by Over $1.5 Million

Fire Damage on Metal Processing Equipment

Reduced Claim Cost by over $700,000

Fire Damage with Healthcare Equipment

97% Reduction in the Claim

Fire in Electrical Control Systems

Reduced Claim by Nearly $1M

Fire Loss of Life Science Equipment

Reduced Claim Costs More Than $3.5M

Fire/Water Damage at Aluminum Beverage Can Manufacturing

Result in Reduced Claims Cost of Nearly $3M

Flood Loss at Indoor Water Park

Reduced Claim by $400k with Pre-existing Findings

Freezing Pipes & Water Damage In Boiler System

Solution to Repair Mitigates BI and Reduces Claim Over $85,000

Hail Storm at Manufacturing Facility

$11k Repair Instead of $800k Replacement

Lighting Surge at Packaging and Printing Facility

Restoring to Pre-loss Reduced Claim by $2.9M

Mechanical Breakdown at Gun Manufacturing Facility

Reduced Business Interruption by 14 weeks

Mechanical Failures on Horizontal Grinder

Identified Failures Stemming from Inadequate Repairs

Tornado Hits Agricultural Equipment Manufacturer

ROM Reduced by Millions with ILC’s Involvement

Water Damage at Chemical Feed Water Line

$1.6M Reduction in Pre-existing Conditions

Water Damage to MRI Machine

Medical Equipment Repair Costs Reduced by over $100,000.

Water Damage with Fire Pump System

Reduced Repair Cost by almost $4k

The Experts Behind the Best Outcome.

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