Case Study

Missing Seals and Transit Mishandling

Damaged in Transit - Corrugated Box Making Machine

Case Study

Industrial Equipment

Services Provided

Expert Analysis
Cause of Loss

Damaged in Transit - Corrugated Box Making Machine
Damaged in Transit - Corrugated Box Making Machine
Damaged in Transit - Corrugated Box Making Machine
Damaged in Transit - Corrugated Box Making Machine

The Situation

A two-year-old corrugated box-making system was reportedly damaged during truck transit. ILC was engaged to evaluate the extent of damage and investigate the cause of loss, including reviewing transportation documentation and assessing handling procedures throughout the shipping process.

Equipment Impacted

  • Corrugated Box-Making System

Value-Driven Solutions

Transportation Documentation Analysis

A comprehensive review of shipping documentation was performed, including the Bill of Lading, Carrier Rate Sheet, damage claim forms, driver statements, and transit logs. The investigation evaluated the responsibilities and requirements outlined within the transportation agreement and mapped the full chain of custody to identify potential breakdowns in shipping protocol.

 

Multi-Party Stakeholder Investigation

Interviews were conducted with representatives from the consignee, freight broker, rigging company, and trucking company to reconstruct shipment handling procedures and identify potential deviations from standard transportation practices.

 

Logistics Compliance and Risk Exposure Evaluation

Transportation procedures and compliance requirements were evaluated, including verification of freight broker directives requiring seal confirmation through photographic documentation and adherence to carrier handling standards.

 

Damaged in Transit - Corrugated Box Making Machine

The Results

Cause of Loss Clarification

The evaluation confirmed that required security seals were not present during transit.

Identification of Handling Irregularities

The investigation uncovered evidence that the load likely shifted during transit and may have been repositioned without proper authorization or handling protocols, providing critical insight into potential mishandling factors.

Supported Liability and Loss Attribution

The investigation concluded that failure to follow required shipping safeguards and potential improper load handling contributed to the reported damage, providing stakeholders with clear documentation supporting liability assessment.

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Damaged in Transit - Corrugated Box Making Machine

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The Experts Behind the Best Outcome.

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