Case Study

Actual Cause of Loss Determined Serviceable

Liquid Egg Packaging Equipment

Case Study

Control System Malfunction: (Mechanical / Electrical Failure)

Services Provided

Cause of Loss
Repair vs. Replace
Solutions Provider
Component Testing & Validation

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Egg packaging equipment

The Situation

A food processing facility reported a control system malfunction in a liquid egg packaging machine. The malfunction reduced product shelf life from 12 weeks to 12 days, and the insured‘s commercial food service customers reported an unusual odor of the product, consistent with spoilage.

A transducer within the cleaning system was identified as the possible cause and was replaced, restoring operations. The failure mechanism and responsibility remained unclear and required investigation.

Equipment Impacted

  • Liquid Egg Packaging Machine
  • Control System Transducer
  • CIP Cleaning System

Value-Driven Solutions

Component Testing & Validation

ILC engineers developed and provided a testing protocol, which was coordinated with an independent laboratory for testing of the reported failed transducer. Testing of the transducer confirmed that it was not properly calibrated per the OEM instructions and was not functional during initial testing.

Comparative Analysis

Validated findings through testing with a new transducer, proving non-functionality was due to calibration conditions.

Calibration Review

During initial operations, improper calibration was identified as the source of non-functionality.

Engineering Oversight

Developed and provided oversight of testing with multiple experts to ensure defensible and repeatable results.

Fire in Dust Collector

The Results

Cause of Loss Clarified

Confirmed the transducer was fully functional when properly calibrated.

Eliminated Faulty Component Claim

Removed the reported component as the cause of loss.

Defensible Findings

Delivered laboratory-supported results aligned with OEM specifications.

 

Case Studies

Real Claims, Real Results

Fire Damage on Aluminum Casing Line

Solution to Repair Instead of Replace Reduced Claim By $1.5M

Breakdown of CNC Machine

Repair vs. Replace Solution Reduces Claim By $600,000

Damaged Car Wash Systems

Reduced Claim by $32K

Damaged in Transit - Corrugated Box Making Machine

Missing seals and transit mishandling

Explosion at Condo Association

$1M+ in Equipment Retained Through Repair vs. Replace

Explosion at Ethanol and Ethanol Co-Products Plant

Claim Reduction Over $9M

Explosion at Ethanol and Ethanol Co-Products Plant

Reduced Claim By Nearly $6M

Explosion in Saturator Converting Line

Prevented $12 million in Business Interruption

Fire at Chemical Processing Facility

Lead Time and Reduction by Over $15M

Fire at Livestock Rendering Plant

Uncovered $4.5M in Betterments

Fire Damage at Concrete Batch Plant

Repair vs. Replace Significantly Reduces Claim Costs

Fire Damage on Film Line

Lead Time Cut by 14 Months, Reducing Costs by Over $1.5 Million

Fire Damage on Metal Processing Equipment

Reduced Claim Cost by over $700,000

Fire Damage with Healthcare Equipment

97% Reduction in the Claim

Fire in Electrical Control Systems

Reduced Claim by Nearly $1M

Fire Loss of Life Science Equipment

Reduced Claim Costs More Than $3.5M

Fire/Water Damage at Aluminum Beverage Can Manufacturing

Result in Reduced Claims Cost of Nearly $3M

Flood Loss at Indoor Water Park

Reduced Claim by $400k with Pre-existing Findings

Freezing Pipes & Water Damage In Boiler System

Solution to Repair Mitigates BI and Reduces Claim Over $85,000

Hail Storm at Manufacturing Facility

$11k Repair Instead of $800k Replacement

Lighting Surge at Packaging and Printing Facility

Restoring to Pre-loss Reduced Claim by $2.9M

Liquid Egg Packaging Equipment

Actual Cause of Loss Determined Serviceable

Mechanical Breakdown at Gun Manufacturing Facility

Reduced Business Interruption by 14 weeks

Mechanical Failures on Horizontal Grinder

Identified Failures Stemming from Inadequate Repairs

Tornado Hits Agricultural Equipment Manufacturer

ROM Reduced by Millions with ILC’s Involvement

Water Damage at Chemical Feed Water Line

$1.6M Reduction in Pre-existing Conditions

Water Damage to MRI Machine

Medical Equipment Repair Costs Reduced by over $100,000.

Water Damage with Fire Pump System

Reduced Repair Cost by almost $4k

The Experts Behind the Best Outcome.

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