Areas of Expertise

Manufacturing

In a manufacturing environment, every machine plays a critical role in a tightly balanced production ecosystem. A single failure—whether in heavy machinery, automated systems, or robotics—can trigger material waste, costly downtime, and delayed orders. With decades of experience, ILC approaches each loss by examining root cause, operational dependencies, and recovery strategy.

We also account for the collateral damage that extends beyond the failed equipment, evaluating how upstream and downstream processes are affected. This ensures that repair or replacement decisions align with client and insured needs, maintain quality standards, and support long-term operational resilience.

• Production Lines
• Metal Fabrication & CNC Machinery
• Grain Processing Facilities
• Waste Processing Facilities
• Woodworking
• Regenerative Thermal Oxidizers (RTO)
• Proprietary Equipment
• Ethanol Production Facilities
• Chemical Manufacturing Facilities
• Conveyor Systems
• Dust Collectors

Buildings

Modern buildings rely on a complex network of mechanical, electrical, and plumbing (MEP) systems—boilers, generators, elevators, fire suppression systems, HVAC, low-voltage controls, and circuit breaker panels—all working together to keep occupants safe and operations running. When any one of these systems fails, the impact can extend beyond equipment downtime to serious safety risks, regulatory issues, and disruption of essential services.

ILC’s assessments go beyond identifying root causes. We evaluate how each system integrates with the larger building infrastructure, identifying practical solutions that restore functionality quickly and safely. From repairing equipment to coordinating with adjusters and supporting insureds, we deliver clear, objective guidance that minimizes downtime, manages risk, and ensures building systems are returned to reliable operation.

• HVAC Systems
• Boilers
• Backup Generators
• Pool and Spa Systems
• Switchgear & Switchboards
• Laundry Facilities
• Elevator & Escalator Systems
• Chillers
• Fire Suppression & Alarm Systems
• Security Systems
• Well & Sump Systems

Heavy Machinery

Heavy machinery plays a vital role in every industry. Fire, explosions, human error, catastrophes, or other events can hinder projects, resulting in costly delays and high-dollar claims.

ILC has evaluated claims for heavy machinery and equipment of all kinds, including agriculture, construction, manufacturing, and more. We can determine the root cause of the failure and develop a plan to restore the equipment to its pre-loss condition, or provide replacement options that can return the insured to operation quickly, thereby reducing overall claim and business interruption costs.

• Excavators
• Combines
• Grinders
• Skid Steers
• Forklifts
• Balers
• Pile Driving Machines
• Roadway Equipment
• Cranes
• Compactors
• Motor Graders
• Construction Equipment
• Tractors
• Seeders
• Trucks
• Rigging & Transportation

Energy & Power Distribution

Energy and power distribution systems rely on large, interconnected assets such as generators, turbines, boilers, and transformers. A failure in any of these components can ripple across the network, causing outages, capacity loss, and disruptions that affect entire facilities or regions. In many cases, these losses also raise challenges with replacement parts, lead times, and safe restoration.

Because of the scale and inter-dependency of these systems, ILC looks beyond the failed equipment to evaluate how upstream generation and downstream distribution are affected. Our approach emphasizes restoring stability quickly while safeguarding long-term reliability under varying demand conditions. By combining technical expertise with practical recovery strategies, we help reduce downtime, protect critical infrastructure, and ensure resilient energy operations that keep power systems running safely, efficiently, and with minimal interruption.

• Switchgear
• Automatic Transfer Switch (ATS)
• Transformers
• Turbines
• Engines
• Switchboards
• Uninterruptible Power Supply (UPS)
• Substations
• Generators

Electrical Systems

Electrical and electronic systems are critical to modern businesses, spanning everything from servers and data networks to radio towers, semiconductor manufacturing equipment, and other sensitive technologies. Failures in these systems can halt production, disrupt communications, or shut down business functions—often with collateral effects across multiple integrations.

Many electronic systems are proprietary, highly specialized, and difficult to diagnose, requiring expert troubleshooting or even reverse engineering to determine the true cause of failure. Establishing repair versus replacement viability and accurate costing is rarely straightforward.

ILC provides independent evaluations that cut through this complexity, offering clear, objective guidance that helps insurers and adjusters manage claim costs while ensuring insureds are returned to pre-loss condition as efficiently as possible.

• AC/DC Drives & Motors
• Human Machine Interfaces (HMI)
• Electrical Control Motors
• Semiconductors
• Cryptocurrency Mining Facilities
• Fiber Optic Equipment
• Motor Control Centers (MCC)
• Programmable Logic Controllers (PLC)
• Printed Circuit Boards (PCB)
• Radio Frequency (RF) Equipment
• Data Systems

Healthcare

Healthcare facilities rely on advanced equipment such as MRI and CT scanners, x-ray systems, hyperbaric chambers, dental devices, and laboratory instruments. When this equipment fails, the effects are immediate—delayed diagnoses, disrupted treatments, and interruptions to critical services. Downtime not only affects scheduling and workflow but can also create significant financial and operational strain.

ILC’s evaluations focus on determining the precise root cause of failure, assessing repair versus replacement options, and establishing accurate costing. Our objective guidance helps clients manage claim costs while identifying solutions that minimize disruption to patient services and return healthcare facilities to pre-loss condition as efficiently as possible.

• Dental Equipment
• Imaging Equipment
• Measuring Devices
• CT Scanners
• Spa Equipment
• Mass Spectrometers
• MRI Machines
• Microscopes
• Scales
• Electron Microscopes
• Hyperbaric Chambers

Food and Restaurant

In the food production and processing industries, as well as in restaurant operations, equipment must operate within strict temperature, timing, and hygiene tolerances to ensure product quality and regulatory compliance. A malfunction in a commercial oven, chilling system, or dispensing line can lead to inconsistent output, product spoilage, costly waste, and lost sales.

ILC’s assessments examine not only the mechanical failure but also its effect on process precision—whether it’s heat uniformity, cooling efficiency, or portion accuracy. By evaluating performance against operational specifications and safety standards, we help adjusters and insureds choose recovery solutions that restore both capacity and product consistency.

• Boilers
• Co-Generation
• Drying Systems (Box, Spray, Grain)
• Thermal Oxidizers
• Mixers
• Conveyors
• Cookers & Ovens
• Heat Tunnels
• Dispensing Equipment
• Product Flumes
• Chillers
• Steam Systems
• Nutrient Extraction
• Catalytic Process Systems
• Walk-In & Drive-In Refrigerators and Freezers
• CBottling & Canning Equipment
• Mixers
• Cooling Systems
• Thermal Processing Equipment

Agricultural

Agricultural equipment is often highly specialized and complex, ranging from combines and tractors to sprayers, grain dryers, and milking systems. When this machinery fails, insurance adjusters face challenges in determining accurate repair versus replacement decisions, especially given seasonal pressures, high equipment costs, and the interdependence of processing systems like grain silos and storage facilities.

ILC provides independent evaluations that identify the root cause of failure, establish accurate costing, and clarify the feasibility of repair versus replacement. By delivering clear, objective guidance, we help clients navigate the unique complexities of agricultural losses and support timely, cost-effective resolutions that return insureds to pre-loss condition as efficiently as possible.

• Combines
• Pickers
• Bailers
• Forestry Equipment
• Augers
• Greenhouse
• Stump Grinders
• Planters
• Silos
• Wells
• Tractors
• Harvesters
• Tower & Batch Dryers
• Trailers
• Dairy Process & Storage Equipment
• Cannabis Production
• Log Splitters
• Grain Bins
• Milking Parlors
• Pumps

Printing & Packaging

Printing and packaging plants contain a wide variety of complex equipment. Printing presses, gas fired dryers, pollution control equipment, packaging lines and automated finished product packing equipment to name a few. Damage to any part of the production equipment can disrupt the entire production workflow, resulting in costly repairs and BI.

Our roots stem from previous experience in the printing and packaging industry, dating back more than 30 years. Rebuilding and installing printing and packaging equipment with a warranty was where ILC first began. Today, our consultants draw on that hands-on experience to perform detailed cause-of-loss analysis, evaluate and validate repair estimates and project manage the repairs of the equipment to pre-loss condition. Our evaluations support informed decisions between repair and replacement, reducing downtime and safeguarding production integrity.

• Web & Sheetfed Printing Presses
• Bindery Equipment
• Corrugated Box Machines
• Protective Packaging
• Rewinders
• Coating Machines
• Screen Printing
• Flexographic & Lithographic Printing
• Converting Equipment
• Plastic Film Manufacturing
• Label Machinery
• Bagging Machines
• Food Packaging
• Slitters

Aviation

Aviation operations rely on intricate systems that demand precise accuracy, strict certification, and adherence to safety standards. Any damage to critical components such as engine test stands, flight simulators, or aircraft electronic systems can lead to significant disruptions. This includes, halting training sessions, delaying maintenance schedules, or even shutting down entire operations.

ILC’s evaluations of damaged equipment in an aviation environment are tailored to address the specific technical requirements, certification regulations, and compatibility challenges associated with these systems. These assessments offer comprehensive guidance aimed at restoring normal operations efficiently while adhering to safety protocols and regulatory standards. Our approach ensures that equipment and machinery used in aviation operations can resume activities swiftly and safely, minimizing downtime and operational risks.

• Dynamometers
• Flight Simulators
• Satellites
• Simulators
• Weather Stations
• Ground Station Equipment
• Aircraft Electronic Systems
• Engine Test Stands
• Cargo Damage
• Radar Systems

Marine/Inland Marine

Marine and Inland Marine claims are a specialty of ILC. Having a history of shipping large and small equipment around the U.S. and the globe provides ILC a unique expertise in evaluating shipping damage. Whether it's damaged ocean container cargo, trucking cargo or rail delivered cargo, ILC can evaluate whether the damaged equipment can be returned to pre-loss condition. Additionally, we can determine if the equipment was properly packaged, secured and in the case of ocean cargo, properly lubricated with rust inhibitors by the supplier.

Examples of marine claims where ILC has investigated include imported or exported property damaged during ocean transport, ocean vessels colliding with machinery and equipment, and sunken vessels containing machinery and equipment.

• Vessel Collisions
• Turbines
• Dredging Equipment
• Transportation Damage
• Cranes
• Engines
• Pumps
• Barges
• Container Handlers