Course Description
This course explores the critical interpersonal relationship between insurance adjusters and consultants and how strong collaboration drives successful claim outcomes. Participants will examine common challenges that arise during complex losses, including communication breakdowns, scope alignment, business interruption pressures, and multi-party coordination.
This course highlights best practices for building trust, defining expectations, and leveraging consultants’ expertise to streamline inspections, sourcing, and restoration. Real-world case studies demonstrate how effective adjuster–consultant partnerships overcome obstacles, minimize disruption, and restore insureds efficiently and defensibly.
